Security directors and leadership can select the protocol that best suits staff and the facility to maximize safety. Facilities and security teams can configure devices according to any required specifications with various options for alert notifications, sounds, and escalation paths. To further improve safety and workflow, RTLS technology can integrate with traditional security systems, access control, mass notification systems, and other healthcare technologies such as nurse call systems. For even greater location data insights, security directors can consider RTLS duress solutions that offer clinical-grade locating (CGL), which provides the most accurate and precise locating for a person or an asset. Even if a healthcare professional moves during a duress situation, responding team members have ongoing visibility into the new location and not just the site where the alert originated. The system then provides rapid and ongoing real-time location updates to assist security personnel. By incorporating an accurate RTLS solution, team members are guaranteed that their duress alert is received promptly and addressed immediately.įollowing an emergency notification, location visibility increases response times to prevent staff injury, especially in high-risk areas such as the emergency department and behavioral health units. The emergency call immediately notifies the appropriate personnel via their computer workstations, email, SMS messages, display monitors, VoIP phone messages, security dispatchers, and alarm buzzers, and shares the exact location of the emergency. How RTLS safety solutions workĮach RTLS-enabled badge is equipped with wireless call functionality that is initiated with a simple press of a button on the device. Using the real-time data, security personnel can promptly arrive at the right place at the right time, ensuring healthcare professionals always have backup support and safety in their work environment. Even if a security guard is nearby, physically signaling for help can potentially escalate a violent encounter.Ĭomparatively, the RTLS-based security system allows healthcare workers to send their real-time location directly to the facility’s security team, who will then flag the alert for the closest security guard to quickly provide assistance. The subtlety and proximity of the button are crucial for staff members under duress. The technology behind RTLS allows staff members to subtly send panic alerts to the security team using an easily accessed button on RTLS-enabled staff badges. Related: Preserving COVID Vaccines: The Vital Role of Temperature Monitoring Technology Facility-wide benefits of adopting real-time duress technologyĪs hospitals and other healthcare facilities continue to recuperate from the last eighteen months of COVID-19 in tandem with facing a new influx of patients, there has never been a greater need for hospital security directors and leadership to consider how they can support their team, ensure a safe workplace environment, and enable their staff to focus on patient care. These systems provide accurate real-time location information and staff duress buttons are located directly on staff badges, allowing healthcare professionals to easily signal for help and have peace of mind knowing a security team member is on the way to their precise location. To better protect and support staff members, real-time location systems (RTLS) provide cost-effective mobile duress solutions that prevent violent threats from escalating to dangerous events, all with the simple click of a button. registered nurses reported increased workplace violence in a recent study. As tensions increase within hospitals and healthcare facilities due to increasing staff shortages and shifting visitation restrictions, 20% of U.S. The Occupational Safety and Health Administration ( OSHA) cites that the sources of violence for healthcare staff can range from patients and visitors to facility intruders, and even include co-workers. Bureau of Labor Statistics revealing that healthcare professionals are five times more likely to experience violence than staffers in other industries, the pandemic has only exacerbated the issue. While violence against healthcare workers has been a growing concern long before the pandemic, with data from the U.S. As healthcare workers continue to fight on the frontlines of the pandemic, providing critical care to their communities, they are also facing an unprecedented increase in workplace violence.
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